Shipping Information
1. Order Processing
At KAIVIA, each order is carefully prepared before shipment.
Orders are processed within 1–3 business days before shipment.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Each piece is carefully checked and prepared before being shipped to ensure a thoughtful experience from our studio to you.
2. Shipping Time
After your order has been processed, delivery times may vary depending on your location and shipping method.
Estimated delivery times:
United States:
10–15 days
Other international destinations:
10–20 days
Please note that delivery times may be affected by customs procedures, holidays, weather conditions, and local delivery services.
3. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow some time for tracking updates to appear after shipment.
Tracking information may take a few days to update after your package leaves our facility.
4. International Shipping & Customs
KAIVIA ships internationally.
Please make sure your shipping information is accurate when placing your order.
International orders may be subject to customs duties, taxes, or import fees depending on local regulations.
Any applicable customs charges or import fees are the responsibility of the customer.
International orders may be subject to customs duties, taxes, or import fees depending on local regulations.
Any applicable charges are the responsibility of the customer.
5. Delayed or Lost Packages
KAIVIA is not responsible for delays caused by circumstances beyond our control, including:
• Customs processing
• Carrier delays
• Incorrect shipping information
• Weather conditions
6. Contact Us
If you have any questions about shipping, please contact us:
Email: