Shipping Information
1. Order Processing
At KAIVIA, each order is carefully prepared before shipment.
Orders are processed within 1–3 business days before shipment.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Each piece is carefully checked and prepared before being shipped to ensure a thoughtful experience from our studio to you.
2. Shipping Time
After your order has been processed, delivery times may vary depending on your location and shipping method.
Estimated delivery times:
United States:
- 10–15 days
Other international destinations:
- 10–20 days
Please note that delivery times may be affected by customs procedures, holidays, weather conditions, and local delivery services.
3. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow some time for tracking updates to appear after shipment.
Tracking information may take a few days to update after your package leaves our facility.
4. International Shipping & Customs
KAIVIA ships internationally.
Please make sure your shipping information is accurate when placing your order.
For destinations where KAIVIA offers duties-paid shipping, applicable import duties and taxes are included in the shipping arrangement and customers will not normally be asked to pay additional customs charges upon delivery.
Customs procedures and requirements may vary by destination and may occasionally affect delivery times.
If you have any questions about duties or taxes for your destination, please contact us before placing your order.
5. Delayed or Lost Packages
KAIVIA is not responsible for delays caused by circumstances beyond our control, including:
• Customs processing
• Carrier delays
• Incorrect shipping information
• Weather conditions
6. Contact Us
If you have any questions about shipping, please contact us:
Email: